This policy explains how to cancel a GroupsHunter subscription and when you get a refund.
Payment is not open yet, and no one is charged today. This policy will apply to every paid subscription once payment opens.
1. Plans
GroupsHunter is sold as a monthly subscription in the plans on the Pricing page. Before the first charge, we show the price, the billing cycle and the payment provider.
2. Cancelling a subscription
You can cancel at any time by writing to support@groupshunter.com from your account email. Cancellation takes effect at the end of the current billing period, and the service keeps working until then.
Deleting your account also cancels the subscription.
3. Refunds
Under Israeli consumer-protection law, you can cancel a distance transaction within 14 days of the transaction and get a refund, less any cancellation fee the law allows. After 14 days the paid month is not refunded, unless the law requires otherwise.
A duplicate or wrong charge is refunded in full. Refunds go back to the original payment method, and the time until they appear depends on the payment provider and your bank.
4. Consumer rights
This policy does not limit any right that consumer-protection or other law gives you. If the law gives you a better cancellation or refund right, the law prevails.
5. Questions
Send questions about cancellation, billing or refunds to support@groupshunter.com. Never send a password or a full payment-card number.